Every customer answered.
Every issue resolved.

Mended is an autonomous AI support rep for small businesses. It reads every message, understands every issue, and resolves problems around the clock. No helpdesk. No chatbot. An actual team member.

Mended is working
SJ
Sarah Jenkins
"My order hasn't arrived and it's been 5 days..."
Resolved
MP
Marcus Patel
"Do you offer bulk pricing for teams of 20+?"
Replied
LW
Laura Williams
"I need to speak with someone about a refund..."
Escalated
12x
cheaper than human support agents
24/7
responds nights, weekends, holidays
80%+
of queries resolved without escalation

Not a helpdesk. A hire.

Mended doesn't assist your team. It is your team. An AI employee that works autonomously.

✉

Reads every message

Monitors your inbox continuously. Understands context, sentiment, and urgency. No ticket falls through the cracks.

⚡

Resolves autonomously

Handles common questions, processes requests, and follows your policies. Responds in seconds, not hours.

⚠

Escalates the hard ones

Knows when to step back. Complex issues get flagged with full context so you can jump in prepared.

☰

Reports on everything

Weekly summaries of what customers ask, what gets resolved, and where your product can improve.

The old way vs. Mended

Without Mended
Emails pile up for days
Customers leave angry reviews
Founders spend evenings replying
Hiring support costs £25k+/year
Weekends and holidays? Radio silence.
With Mended
Every message answered in minutes
Customers feel heard immediately
Founders focus on growing the business
Fraction of the cost of one hire
Always on. Christmas Day included.

Your customers deserve better
than an autoresponder.

Mended is the support team you couldn't afford, working the hours you couldn't cover, delivering the care your customers expect.